Shipping & Returns
Shipping Time: 7-10 days usually, sometimes as long as 15 days. Shipments are handled via USPS and RoyalMail.
We will ship out your order within 24-48 hours after completing the payment.
We accept cancelling order within 24 hours of receiving your payment. Others, the client is responsible for everything.
If the products have non-quality problems, you are just not satisfied with our jewelries, we can exchange them for you. If you find the products with quality problems (Non-human factors or non-resistant external damage), it can be returned and exchanged for free.
If you want to return please make sure that:
1. Products must be in the condition you received them and in the original box or packaging.
2. Please do not send your purchase back to the manufacturer.
3. Once your return is received and inspected by the fulfillment centers (usually within 72 hours of receipt), your refund will be processed and credited back to your bank account. Please note that depending on your credit card company, it may take an additional 5-10 business days after your credit is applied for it to post to your account.
1. Items received within 3 days from the delivered date.
2. Items received unused, undamaged and in original package.
Tips: Shipping fee is free for exchange at the resend. Items not purchased from us will be dumped directly.
Should you wish to cancel your order, you must contact us immediately. 10% cancellation fee applies. Majority of orders are dispatched within 24 hours, orders in transit cannot be canceled.
If you have any question please contact us. Many Thanks!